Our story

Getting mentioned is the point of marketing.

Mention Group is a Milwaukee-based discoverability consultancy helping credible organizations become easier to find, understand, trust, and recommend.

I’m Ryan Thompson, a strategist, builder, and problem solver with more than twenty years of experience helping organizations turn complicated ideas into meaningful results.

The tools have changed dramatically during that time. Social media reshaped public conversation. Search engines became the front door to nearly every organization. Reviews, maps, and digital advertising changed how decisions were made. Now, AI platforms increasingly answer questions and recommend organizations directly.

But the essential question has never changed:

Can the right people find you, trust you, and choose you?

That question became Mention.

How we got here

Built on good work.

Mention began in 2013 as Filament Communications, a small, female-founded communications firm in Wauwatosa.

I joined the company in 2018, began leading its daily operations, and purchased it in 2021. I renamed it Mention Marketing because getting mentioned was always the point: appearing in search results, earning recommendations, joining important conversations, and being remembered when an opportunity arose.

As discovery continued to change, our work expanded across search, reputation, content, digital media, accessibility, and AI visibility.

Today, that work lives under Mention Group.

“I want to help the region become more competitive. Having worked in a global environment, I know what our region is up against and what it takes to be on the cutting edge on the national or international stage.”

— Ryan Thompson, owner, in BizTimes Milwaukee

How we work

Problem solvers by nature.

We are less interested in selling predetermined services than in solving the actual problem.

During the COVID-19 response, we worked closely with local governments and a partner communications agency on urgent public-information campaigns. Some projects moved from concept to publication within hours.

The work helped our agency partner earn platinum industry recognition and reinforced something we still believe:

Communication is not decoration. It helps people understand what is happening, decide what to do, and move forward with confidence.

That problem-solving instinct extends beyond client work.

When Canadian wildfire smoke pushed Milwaukee’s air quality into dangerous territory in July 2026, existing weather tools provided numbers but not enough practical context. I wanted to understand what was happening, how it affected the air people were breathing, and what families should do next.

So I built SmokeDar, a free tool that brings multiple air-quality and smoke sources together in one accessible, easy-to-understand place.

WUWM, Milwaukee’s NPR station, featured the project in “Milwaukee man creates app to track air quality following wildfire smoke.”

That is how we approach our work:

Understand the problem. Find the right signals. Make the complicated understandable. Build something useful.

Today

Small by design. Senior by default.

Mention Group is deliberately small.

Clients work directly with me as their primary strategist and point of accountability. For each engagement, I bring together a focused team of experienced designers, writers, developers, analysts, and media professionals selected for the work at hand.

Many are people I have worked with for more than a decade, including Meredith, Kayla, and Evan.

There is no inflated account team, mystery handoff, or junior employee standing between you and the strategy. You get senior thinking, trusted execution, and one person responsible for keeping everything connected.

We generally work for a transparent fee agreed upon in advance. We do not need to take a percentage of your advertising budget or impose a Mention house style on every organization we touch.

Our job is not to make your organization look like ours.

Our job is to make it more clearly, credibly, and effectively itself.

Our method

Evidence over assumptions.

We help organizations become more discoverable across search engines, AI answers, maps, reviews, websites, content, media, and digital channels.

But visibility is not simply about appearing in more places.

It is about understanding what customers, search engines, and AI systems already believe about you.

Where are you appearing? Where are you absent? What does Google understand? What are AI platforms saying? Which sources shape those answers? Do your reviews and website support the reputation you want?

That is why our work begins with evidence.

We also publish the AI Mention Report, an ongoing examination of the sources and signals influencing AI-generated answers.

Guessing is getting expensive.

Who we are for

People, planet, and profit.

Mention Group operates under 3BL, LLC, a reference to the triple bottom line of people, planet, and profit, in that order.

We are especially drawn to organizations that improve their communities, solve meaningful problems, and serve people well.

Those organizations are not always the loudest. Often, they are too busy doing good work to make sure that work gets noticed.

That is where we fit.

Accessibility is also part of how we think about websites, communications, technology, and customer experience. Being discoverable only matters when people can access and use what they find.

Why it matters

Getting found is good. Getting trusted is better. Getting recommended is the win.

The old internet often rewarded whoever published the most or shouted the loudest.

The next version will increasingly reward organizations that are clear, credible, useful, accessible, and easy for both people and machines to recommend.

That is good news for organizations doing serious work.

And it is the future Mention Group is built for.

The person behind the work

A bit about the person you’d be working with: an Eagle Scout, a father of two, a baseball coach, and someone who is happiest on a bike. He has lived abroad, which has a way of showing you how differently the world can work, and he came home believing the best work happens close to the people it’s for. He cares about doing right by clients and their customers, even when that means saying no. There is nothing flashy here. We drive regular trucks and cars, own one house apiece, and would rather be great at the work than look expensive doing it. Because behind every search, every review, and every AI answer is a person trying to make a decision.

Connect with Ryan on LinkedIn  ·  Subscribe to The Dispatch

The next chapter

Start with a reading.

Before we prescribe anything, we examine the signals.

We look at where you appear, where you are missing, what search engines understand, what AI platforms say, and what customers are likely to believe.

Then we show you what deserves attention.

Get a free visibility check